Worried your old, disheveled cooling packs are getting close to their end? Send them back to “meet their maker” :)

to get up to $45 off a brand new set of cooling packs.

How it works:

  1. Go to our shop page and sign up.
  2. We will email you a return shipping label
  3. Put the cooling packs in a box with the return shipping label.
  4. Drop off the box at the post office, leave it by your mailbox for a pickup, or request a free pickup from the USPS
  5. Once we receive your packs, we will ship you a brand new set of replacement packs.
  6. Please note, due to shipping costs this program is only available for USA.

When should I recycle?

Anytime you want! With daily use and proper care and storage, your Cooling Packs should last 2 years.

We recommend inspecting your packs when they are in a melted state (after you use them, but before you recharge them). Be on the lookout for any cloudiness in the plastic or any cracks or creases are forming. If you see any of these things you should sign up for the recycling program and get new packs.


Recycle Now

If you have any questions about your packs or if its time for a new set give us a call at 855-232-7233, email us at contact.us@thermapparel.com, or send us a live chat. We are available 9-5 EST and happy to help.

Questions about our vests or shipping? Reach out to the ThermApparel team toll-free at 855-232-7233, write to us through our website’s contact form or chat with us via live chat. We always respond because, otherwise, that wouldn't be cool.