We’re sorry your purchase didn’t work out for you. Call us at 855-232-7233 so we can email you the return form and a USPS pre-paid shipping label. You can drop off your return at any USPS Postal Service™ facility or mail it directly from your home. No printer? We can mail the label to you. 

Please note that $10.50 will be deducted from your refund to cover return shipping when your return is mailed using the provided USPS pre-paid shipping label. Visit our returns and exchanges page for complete details.

Watch Julia explain how to set up an exchange or return.

Questions about our vests or shipping? Reach out to the ThermApparel team toll-free at 855-232-7233, write to us through our website’s contact form or chat with us via live chat. We always respond because, otherwise, that wouldn't be cool.