Your ThermApparel Cooling Packs can take care of themselves. They don’t need to be “plumped or soaked” like gel cooling packs. 

The best place to store your ThermApparel Cooling Packs is away from sunlight and in the “solid” state. A hot sunny spot would be the worst, like leaving them in the backseat of your car. The excess heat will cause the plastic to degrade over time.

Clean your ThermApparel Cooling Packs with mild soap and water. Store them in the fridge or freezer if you are not going to use them for a while. Read our blog post about the long-term storage of your ThermApparel Cooling Packs for more info.

Questions about our vests or shipping? Reach out to the ThermApparel team toll-free at 855-232-7233, write to us through our website’s contact form or chat with us via live chat. We always respond because, otherwise, that wouldn't be cool.